Shipping and Returns
Shipping
We are so honored when we get an order. Your order will be shipped within 3-5 days of purchase. Once your order is shipped, an email with tracking will be automatically sent to you.
Shipping costs vary by location and weight. Media mail will be the most cost effective way to ship your item. Please make sure the shipping address is entered correctly. Once orders are placed, we cannot correct them.
Returns
Please make sure your shipping address is correct before placing your order. Incorrectly placed orders cannot be returned. However, if you receive a damaged book, please let us know within 48 hours of receiving your order and we will quickly take care of you.
We happily accept unused products in their original packaging within 60 days of purchase. Returns for digital downloads and artwork are not accepted.
Returns are handled on a case-by-case basis, so please reach out with any questions to hello@tokkigoods.com.
If an item is returned that does not follow our return guidelines, such as, missing boxes, damaged, or used we reserve the right to not offer a full refund. Refunds can only be credited to your original form of payment or a gift card. If the product was a gift, your credit will be issued as store credit. Your account will be credited within 7 business days. Customers will be charged a $5.95 restocking fee for all returns, this will be taken from your original form of payment.
To start a return email hello@tokkigoods.com and include your full name and order number.